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Online Check-in
Allow guests to check-in at the hotel prior to their arrival from anywhere from their own mobile device, in a secure and user-friendly way.
#1 Hotel Guest App
The only platform that brings all the technology tools for your hotel stay.
Offer unique experiences for your guests before, during and after their stay.
Hotels | Resorts | Campings
Our Features
Enhance your sales, simplify and optimize your daily operations
Reduce time, costs, needs for manual efforts and resources while increasing revenue with just a few clicks
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Digital Check-In & Out
Streamline your hotel experience with Utells’ Digital Check-In & Out. Enable guests to conveniently check in and out from their smartphones, reducing wait times and paperwork for a seamless arrival and departure process.
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Room Upgrade
Boost revenue and guest satisfaction with Utells’ Room Upgrade feature. Let guests choose enticing upgrades, promote premium amenities, and unlock new revenue streams for an unforgettable stay.
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QR Code & Digital Payment
Enhance food and beverage services with Utells’ Digital Ordering and Payment. Enable contactless dining, improve efficiency, and provide seamless smartphone ordering and secure payments.
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Room Request & Incident Report
Prioritize guest satisfaction with Utells’ Incident Reporting. Allow guests to report incidents directly through the app, receive real-time notifications, and swiftly address concerns.
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Daily Activities
Enhance your stay with Utells’ Daily Activities and TV Sports Programs. Experience a wide range of engaging events, local attractions, and stay updated with the latest TV sports programs. Enjoy a memorable and entertaining stay with us.
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Wellness & Gym booking
Enhance wellness offerings with Utells’ booking feature for spa sessions, swimming pool access, and gym facilities. Allow guests to conveniently reserve services and amenities for a seamless and personalized experience
How Utells Helps Properties
Enhance your guest experience, optimize efficiency, and increase your profits
Increase Booking Value
Enable seamless guest connections, empowering them to plan their visit and make activity bookings well in advance of their arrival.
Save Time and Money
Boost operational efficiency and enhance profitability with Utells. Empower your guests to plan ahead, saving valuable time and money.
Bespoke Solution
Experience a tailored solution, customized to your business. Seamlessly streamline operations and deliver a personalized booking experience for your guests.
Digital Check In & Out
Integrated hotel digitalization system to ensure easy check in and check out for customers
Document Scanner
With a simple picture, we are able to recognize and extract data from any national identity document, ID or Passport
Identity Verification
Our app includes biometric identification software. This allows us to confirm that the documentation provided by the guest during the online check-in process corresponds to the same person.
Room Selection
The guest can choose from the available rooms in their reservation during the online check-in process.
Digital Cards with Order and Pay via QR Code
Reduce printing costs and waste with our digital and interactive menu by implementing QR Code technology, Guests can easily scan codes to initiate orders and make payments with just a few taps on their smartphones.
Digital Order Food and Beverage
Guests can access the available restaurants and bars digital menu that incorporate high-quality images of the dishes or products offered and choose what they prefer all with a simple and elegant process., making the menu visually enticing.
Detailed information
We understand the importance of making informed choices when it comes to food selection. With Utells, guests will find a wealth of information right at your fingertips. From ingredients and nutritional facts to preparation methods and dietary specifications, we strive to empower our users with the knowledge they need to make choices that align with their preferences and dietary requirements.
QR code payment
Guests can make quick and secure payments by scanning QR Codes, eliminating the need for physical cash or card transactions.
Activities Program
Keep your guests engaged with Utells Daily Activities Programs.
Activity Planning
Experience the ultimate convenience with Utells as it grants your guests seamless access to our comprehensive activity program, available day and night. Our interactive agenda offers a detailed overview of the next 7 days, complete with captivating images, informative descriptions, and precise schedules.
Activity Booking
Say goodbye to worries about capacity and attendance constraints! Thanks to Utells, clients can effortlessly reserve their spots in advance for any activity of their choice. This ensures they secure their participation, giving them peace of mind and a delightful experience throughout their stay.
Transportation
Need to go somewhere ? Rest assured, we have you completely covered.
Transportation Options
Simplify transportation with Utells’ Transportation feature. Provide guests with the convenience of arranging transportation services through the app.
Vehicle Renting
Make renting a vehicle easier with Utells’ Vehicle Renting feature. Give guests the convenience of quickly booking and managing their vehicle rentals through the app.
Dashboard, Multiple Languages , PMS Integration & 360 View
Take control of your app experience using our intuitive and self-explanatory control panel.
Take Control
The control panel offers a user-friendly and intuitive interface, specifically designed for hotel owners and staff to efficiently manage all aspects of their hotel’s operations and promotional activities.
Customer Communication
Multiple Languages
Utells boasts robust multilingual support, enabling users to access its features and content in their preferred languages.
PMS Integration
Fully automate your front desk and optimize your hotel management and manual processes.
360 View
App Screenshots
User friendly design
Frequently Asked Questions
Below, you’ll find answers to some commonly asked questions about our services. If you have any additional inquiries or need further assistance, please don’t hesitate to reach out to our dedicated support team.
Utells simplifies the process of finding and booking accommodations. Users can search for hotels based on their destination, dates, and preferences. The app displays a list of available hotels with detailed information, including prices, amenities, and reviews. Users can then select a hotel, choose their desired room type, and proceed with the booking by providing their payment details.
Absolutely! We prioritize the security and privacy of our users. Utells incorporates robust encryption technology to ensure that your payment information is securely transmitted and protected. We work with trusted payment gateways to provide a safe and reliable payment experience.
Our app is available in several languages. By relying on human professionals, we can ensure that the translations are grammatically correct, culturally appropriate, and capture the essence of the original message. We strongly believe that this human touch adds immense value to our translation services and guarantees the best experience for our clients.
Yes, you can customize the texts, colors, images, and videos of your hotel app. You can also manage customer orders and information, track sales and inventory, adjust prices, and perform other administrative tasks. The control panel provides you with full control and enables you to easily maintain and update your hotel app according to your needs.
Absolutely! We understand the importance of catering to a wide range of users. Utells is available for both iOS and Android devices. You can find and download the app from the App Store or Google Play Store, depending on your device’s operating system.
We have a dedicated customer support team available to assist you with any queries or issues you may have. You can easily reach out to us through phone calls, emails, chatbots, video conferences, and visits to your hotel. We are here to assist you and ensure that your experience with our app is smooth and satisfactory.
Contact Us
We’re here to help! Contact us with any questions or feedback. We’re just a message or call away, ready to assist you and make your experience exceptional.